Rest assured, these items undergo a very careful inspection before shipping. The condition is brand new as received from the manufacturer with manufacturer warranty. Display Model: These items are so cool that we put them on display in our legendary shop. The original packaging may have superficial issues but the item itself and any originally included accessories are in perfect, like new condition.

Mint or Open Box: The item may have been opened and tested but has been repackaged. Instruments such as guitars, snare drums, drum kits, brass and woodwind instruments may be opened for photography and quality control inspection and may not be in a factory sealed box. New: The item is brand new as received from the manufacturer with a full manufacturer warranty. Sometimes we can help you track down the item through other sources or help you find something similar. If you want or need this item call or text us. █ Sold out: We don't think we can get this item because it was either discontinued by the manufacturer or was limited in quantity. Orders for special order items must be prepaid and we cannot accept cancellations or refunds. Some of these items are works of art and have to be made individually. ❔ Special order: The item is so special that it needs to be custom ordered for you. You have the option to cancel the order if you change your mind. If you order one of these items we will contact you with an estimated fulfillment date. ❓ Out of stock: We don't currently have it available but you're not out of luck yet. If you place an order for one of these items someone will contact you to estimate the delivery date. We can't predict when preorder items will arrive due to current supply chain issues. 📆 Preorder: It is on the way to our warehouse. Our pickup location is 11151 Veirs Mill Rd. We can usually ship or have these items available for pickup by the next business day if they don't require inspection, special handling, or setup.

Apparel must be shipped from another location and is not available for in-store pickup. ♫ In stock: It is in stock and available to ship or pickup.

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